Message from the President

Message

Dia•Com continues to grow and expand our services and capabilities to better serve our customers. Some of the recent additions include:

Dia•Com built a fully capable tool machine shop in spring of 2003. This addition allows us to reduce our costs to our customers as well as lead times on tooling.
Lab mill for in-house material development since summer ’03 which will allow our full time chemist to experiment with new materials to help meet the needs of our customers.
Stand-alone materials testing laboratory for development, investigation and verification of materials since fall of ’03.
Dia•Com has recently introduced a superior Chloramine resistant elastomer which utilizes FDA approved ingredients. The superior chloramine resistance of this material is generating extensive interest in many water applications where chloramine attack has been a problem in the past.
Dia•Com is currently testing a proprietary elastomer formulation to meet NSF Standard 61. Testing and approval should be complete by February ’04.

In 1995, Dia•Com was one of the first companies in North America to obtain ISO and QS 9000 approval. Dia•Com will be moving to TS-16949 in the spring of 2004 and again will be one of the first companies in North America to achieve this designation. Dia•Com’s continued commitment to improved quality product to our customers is evident through our commitment to continually improving our Quality Systems.

Dia•Com continues to lead the industry with innovative materials, designs and product solutions for our customers. Early involvement by Dia•Com’s engineering professionals is the key to a smooth and successful program. Exceptional customer service is our forte. Let Dia•Com assist you in your next project.

Dia•Com continues to set the industry standard in lead times and delivery performance. Our customers continue to benefit from our lean manufacturing and continuous improvement efforts. These initiatives allow Dia•Com to be extremely

As with most businesses, Dia•Com’s people are our biggest asset. Our innovative performance bonus system continues to motivate each and every employee to be not just employees, but active members of the entire Dia•Com team. This allows Dia•Com and our customers to benefit from the highest level of effort from each and every Dia•Com team member.

There are many exciting improvements in every aspect of Dia•Com. Let Dia•Com be your first and only choice when you need diaphragms.

Scott Rafferty
President

Dia•Com is a leading international provider of innovative, cost-effective molded diaphragm solutions critical to the operation of essential systems and equipment in industrial, automotive, aerospace, medical instrumentation, and food and water processing applications. The company's reputation for excellence is based on superior quality in the design, manufacture and application of its high-performance, state-of-the-art, fabric-reinforced and homogeneous elastomeric diaphragm seals.

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